Ordering Info

Sizing

To be certain you're ordering the right ring size it's best to have your finger sized by a jeweller nearby.
If this isn't an option you can use a printable ring sizing template like this to determine a ring size. Make sure you're printing at 100% or the scale will be off.

Shipping

Care

Brass and Bronze Jewellery

Brass is a lovely replacement for gold but if you are sensitive to some metals it might be within your best interest to consider silver jewellery
It’s not recommended to frequently get your brass jewellery wet, to exercise in it or wear it to bed.
The best way to keep brass jewellery tarnish-free is store it in the air tight plastic bag provided.
Use a gentle dish soap, lukewarm water and cotton swab to clean your brass jewellery. Use a silver polishing cloth to bring back the shine to your piece.
Do not use anything abrasive to clean your jewellery.

Silver jewellery

Tarnish is a dark layer that forms over time on the surface of metal when it is exposed to the elements. Therefore, it is recommended to store your silver jewellery in a sealed plastic bag and to avoid getting it wet.
To clean your silver jewellery use a non-abrasive dish soap, lukewarm water and a soft toothbrush or cotton swab. Use a silver polishing cloth to quickly bring back the shine to your jewellery.

Returns

Please contact hello@ericalealjewellery.com if you would like to make a return.

Returns are accepted within 7 days of receiving you purchase as long as the product has not been worn or damaged.
Exchanges are accepted within 14 days of receiving an order as long as the product has not been worn or damaged.

The customer is responsible for return shipping (padded envelope) and/or additional labour or material costs involved in an exchange.
Please contact us if you have any further questions regarding returns.

Custom orders